Average Reviews:
(More customer reviews)The vacuum works well when it works. I too had a kinked hose(other reviewer had same problem) due to poor packaging. I called the factory and they sent me a new hose no questions asked. The factory person did not care that they had a packaging problem... It also came with a defective caster and it too was replaced no questions asked.
After a few months of light use, it would not start reliably. I took it apart and found the plastic switch button was not designed to allow full depression of the switch under it. I had to grind away some plastic to allow full stroke of the button. Now it works again.
WARRANTY- be warned: IT IS NOT WARRANTED FOR 10 YEARS - ONLY THE MOTOR ITSELF carries that warranty. THE MOTOR CONTROLLER AND EVERYTHING ELSE IS ONLY WARRANTED FOR 1 YEAR. SHAME ON AMAZON FOR CONTINUING TO ALLOW THE ADVERTISEMENT SAYING 10 YEAR WARRANTY! I had already contacted Amazon about this roughly 6 months ago.
NOISE: I have a decibel meter and found the vacuum runs in the 80-85 DbA range - not horrible - better than many. OSHA allows 85 decibel for 8 hour exposure for a reference.
HOSES: NO 1-1/4" HOSE INCLUDED OR any 1-1/4" ATTACHMENTS. Again Amaazon has been told about this error 6 months ago!
Click Here to see more reviews about: Shop-Vac 9622000 20-Gallon 12-AMP Ultra Pro SR Wet/Dry Vacuum
U ltra-Pro Series vac. Up to 10 times the motor life. Up to 25% more vacuum performance than standard shop vacs. 250 CFM. 12A motor. Rugged 20 gallon plastic tank won't rust or dent and includes drain
Click here for more information about Shop-Vac 9622000 20-Gallon 12-AMP Ultra Pro SR Wet/Dry Vacuum
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